The CEO of Silicon Valley–based design firm IDEO contends that elegant, customer-centric design stems from a simple set of thinking practices.

Why do certain com­panies inspire shelves of great books, while other notable businesses inspire few? Starbucks, a 37-year-old company, has generated more than two dozen major books in its short ...

How to balance power and love Scenario planning and social change expert Adam Kahane suggests that to master large and difficult challenges, leaders need to learn to act and empathize simultaneously.

How to Be a Truly Global Company Many multinational business models are no longer relevant. Skillful companies can integrate three strategies — customization, competencies, and arbitrage — into a ...

10 principles of leading change management These time-honored tools and techniques can help companies transform quickly.

The most successful advertising today convincingly takes on the qualities of real experience.

Building a culture of learning at work How leaders can create the psychological safety for people to constantly rethink what’s possible.

Creating a strategy that works The most farsighted enterprises have mastered five unconventional practices for building and using distinctive capabilities.

10 Principles of Customer Strategy It’s no longer enough to target your chosen customers. To stay ahead, you need to create distinctive value and experiences for them. See also “ A Guide to Customer ...

Carlota Perez: The Thought Leader Interview According to this influential long-wave theorist, the world is due for a technological and economic boom that truly lifts all boats. When? That’s up to us.

The power of feelings at work By aligning the pursuit of business objectives with the meeting of human needs, companies can tap into powerful emotional forces in their current cultural situations.

Li & Fung CEO Spencer Fung has explicitly championed a digital transformation of one of the world’s most influential supply chain solutions platforms.